1. Comfort Level with Email: How to send, receive, attach files, open attachments, bcc, use address book
2. What a PDF file is and why you use a PDF
3. How to back-up your computer
4. How to install new software
5. What a zip file is and why you use it
6. Keyboard tricks - they make you quick
7. How to change monitor settings
8. How to use virus scan
9. Cleaning up & Defragging your computer
10. RAM-why it is important and how it affects the speed of the computer.
11. How to find files
12. The difference between AOL email and the rest of the world
13. The different way of getting online - DSL, Cable, dial-up - and the pros and cons of each.
14. How to use search engines effectively
15. Why do you need a PDA
16. How to troubleshoot basic problems on the computer
17. What a virus is and how they happen
18. File management through windows explorer
19. Basic computer terms and jargon
20. What cache is and how it works
21. How to remove software
22. How to Download from the web
23. How to add icons to your desktop
24. How Cut, Copy and Paste works
25. What the control panel is all about
26. How to move and resize windows
27. The power of the right click
28. Leaving computer on or off? What to know about your operating system
29. Bookmarks, or favorites
30. Purchasing a computer: what you should know
31. Ports: usb, serial, parallel
32. Reading boxes before you buy software
33. Understanding hardware: printers, scanners, digital cameras, cd burners
34. Using automatic updates for software and operating systems
35. What to ask when dealing with outside IT help

29-apr-04 11:02 AM