1. Comfort Level with Email: How to send, receive, attach files, open attachments, bcc, use address book.
2. What a PDF file is and why you use a PDF and how to create one
3. How to Download from the web
4. How to add or delete icons to your desktop
5. How Cut, Copy and Paste works.
6. File management through windows explorer
7. How to connect to a network
8. RAM-why it is important and how it effects the speed of the computer.
9. How to find files
10. The difference between AOL email and the rest of the world
11. How to use virus scan
12. How to change monitor settings
13. How to move and resize windows
14. The power of the right click
15. Microsoft Excel: how to develop a spreadsheet
16. How to navigate and efficiently use an E-mail program like Microsoft Outlook or Lotus Notes
17. How to find information efficiently on the Internet
18. Basic Word-processing skills
19. How to troubleshoot basic problems on the computer.
20. What a zip file is and why you use it

29-apr-04 11:02 AM